What do people write to us about?

The Insights page shows what people said to each brand over the last 7, 30 or 90 days, beside the same number of days before. You see how many wrote and on which days, what Herrald read their messages as, how they felt, where and in what language, and the posts that drew the most.

It also lists the questions people keep asking, grouped when they use the same words, with names, links and contact details left out.

Everything there is a total, never about one person. Each teammate sees only the brands they work on.